Why is the ARC getting down in between?
The application session may time out with error "java.lang.IllegalStateException: Cannot create a session after the response has been committed" due to the following reasons: > If the KPI takes a very long time to fetch results which are large in number. > When you access the filter and it takes more than the expected time to display filter values that are more in number. > If the session remains idle for prolonged time.
Related Articles
Which are the data getting migrated when ARC is upgraded?
The list of tables given below are migrated when ARC is upgraded: ADMIN_CHART_COMP, ADMIN_COLDETAILTABLE, ADMIN_DATASET, ADMIN_FILTER_COMBINATION, ADMIN_FILTER_DBCOLUMNSET, ADMIN_FILTER_DEFINITION, ADMIN_FILTER_GROUPS, ADMIN_GROUP_COLUMN, ...
Application URL is getting hanged
The Maintenance activities may be the issue. Once you restart all related services -MYSQL, ACTIVE MQ and application service(Tomcat) and check. If the issue still persists contact ARC Support by providing necessory information like Logs/ Network Ping ...
Why is BCM KPIs not getting downloaded?
BCM KPIs may not get downloaded if Adobe Reader is not installed. BCM KPIs usually produces results in the form of a PDF report when analyzed. So install Adobe Reader in all Application servers so that the BCM KPIs can be downloaded.
ARC is not functioning
The tomcat services where not starting up , error: " windows cannot start the service on local , please see event log for further details or contact you local service" Then we came to know from ETL team that there was some change in memory settings . ...
Product is visible as 'arc.product' across ARC
All metadata labels must have equivalent display names configured as part of Localization. Cross-verify if Product has an equivalent display name. Also ensure that there are no duplicate labels defined for the same meta data in the property file ...