Product is visible as 'arc.product' across ARC
All metadata labels must have equivalent display names configured as part of Localization. Cross-verify if Product has an equivalent display name. Also ensure that there are no duplicate labels defined for the same meta data in the property file (E.g. 'arc_labels_en.properties' residing within 'Tomcat\Webapps\MA\config\datamodel')
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Why is Drill across of Mailer to product not loading any data in KPI Mailer Analysis?
Check if the result set contains any special character like #, , , +, !. According to the product functionality, the drill down and drill across does not work if there are special characters selected in the result set.
Why is FINBI PROD: FINBI ARC PROD instance experiencing downtime?
When we analyze any KPI that contains more data then Java Heap Space exception occurs. In such case kindly select less number of filters and analyze the KPI. Also, increase the Tomcat Memory setting to overcome this problem.
ARC is not functioning
The tomcat services where not starting up , error: " windows cannot start the service on local , please see event log for further details or contact you local service" Then we came to know from ETL team that there was some change in memory settings . ...
ARC KPI - Send by Email
Modifying the 'From' email ID in arc.properties and re-caching changes will enable you to view the altered 'From' email ID only in case of Report Subscriptions and Alerts. However, in case of Schedule Email and Export Email, the email ID of the user ...
Crosstab is not sorting properly when week range is selected across multiple years. Why?
This issue can occur if the column name for the week in 'TIME' dimension is mapped to 'WEEK_NUMBER_THIS_YEAR'. To solve the issue, change the column name of the week in 'TIME' dimension in the dbmodel to 'WEEK_NAME_THIS_YEAR'.