Why is 'Usage Top Bottom N' report not working?

Why is 'Usage Top Bottom N' report not working?

1. Ensure that the 'debug_mode' in arc.properties file (Tomcat\webapps\MA\config) is set to 'debug_mode = true'. Re-cache changes after the modification in order to activate the changes. 2. Ensure that 'debug_mode' does not appear multiple times in arc.properties file.
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