Report Subscriptions feature is not working. What should I do?

Report Subscriptions feature is not working. What should I do?

This problem can occur if one or more reports are corrupted. Due to the presence of these corrupted reports, even the newly subscribed jobs fail to execute. If a particular KPI or a list of KPIs are selected as part of the report subscription then, if any of these KPIs have undergone a change w.r.t its original KPI configuration then, the individual KPI will work as expected but since the KPI used as part of the report subscription has undergone a change, the report subscription will not work. Delete all the problematic reports and re-create them to resolve the issue.

    • Related Articles

    • Report Subscriptions are not working. I cannot modify them too. Why?

      If a particular KPI or a list of KPIs are selected as part of the report subscription, has undergone a change w.r.t its original KPI configuration (for e.g., either a measure used in the KPI is modified/delete) then, the report subscription will not ...

    • BCM report is not working. Why?

      One of the reasons could be jrxml files wouldn't have been compiled properly. Ensure that jrxml files are compiled in the Report Designer. ARC uses the version, jasperreports-3.1.4.jar in Report Designer."

    • Why is BCM report not working?

      One of the reasons could be: BCM reports may not work if the jrxml file is not compiled properly in the Report Designer. Also ensure that you use the jasperreports-3.1.4.jar file in the Report designer because this version is used in ARC.

    • Zoomin feature in bullet chart is working as zoomout.

      Bullet chart is just a basic chart and some features may not be supported. So for using advanced feature, use linear guage graph instead of bullet chart. The linear guage is more advanced and displays the complete information within.

    • How does 'From' ID behave in case of Report Subscriptions, Alerts, Sechedule Email and Export email?

      Modifying the 'From' email ID in arc.properties and re-caching changes will enable you to view the altered 'From' email ID only in case of Report Subscriptions and Alerts. However, in case of Schedule Email and Export Email, the email ID of the user ...