usage module not working in ARC

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• Why ARC usage module is not working...?

  Navigate to "arc.properties" file path (MA\webapps\config\) and define the below properties. For Application Usage, the properties must be defined as follows: arc.user.trakerflag = yes debug_mode = true For Usage, the properties must be defined as ...

• Why is 'Usage Top Bottom N' report not working?

  1. Ensure that the 'debug_mode' in arc.properties file (Tomcat\webapps\MA\config) is set to 'debug_mode = true'. Re-cache changes after the modification in order to activate the changes. 2. Ensure that 'debug_mode' does not appear multiple times in ...

• The 'Usage' module under Administrator produces no results. Why?

  Enable the property - "debug_mode = true" in arc.properties. After enabling the property, the Usage module should display results.

• ARC Message" is not working. What should I do?

  Perform the following steps to resolve the problem: 1. Login to MYSQL query browser. 2. Go to the schema and open the table admin_arc_messages 3. Go to the column Message_id 4. Select the check box for 'Auto Increment' and click 'Apply' 5. Go to ...

• Is there any feature available in ARC 5.8 to know the KPI usage?

  KPI usage feature is not available in ARC 5.8. However this feature is available in from ARC 6.0 onwards