The bottom half of the page is not displayed for Scheduled Mails under 'MY Mails'. Why?

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• At times the bottom half of the page is not displayed for a scheduled mail under 'My Mails'

  When you select any of the scheduled mails from 'My Mails', the bottom half of the page that shows a brief information of the scheduled time will appear only when you click on the option 'Show scheduled time'. Attached screen print depicts this.

• Scheduling mails isn't the same as running a scheduled KPI

  While scheduling reports by 'Schedule Mails', you have the option of receiving the reports through the Email to all the intended recipients. Whereas you donot have this option of receiving PDF/Excel reports in case of Scheduled reports. Therefore, ...

• Where do I check the status of the scheduled mails?

  You can check it in the application log file, located in the tomcat folder (For example, E:\Tomcat\logs). You can view the latest log file (For example, stdout_20100201). Log file records and displays the exact status of all the activities in ARC ...

• Are Role level privileges displayed in Update Privileges page?

  Yes Role level privileges are displayed in Update Privileges page. This is the functionality of ARC application.

• Why is the message "This report has already been scheduled" being displayed?

  Each time a report is scheduled, a unique object gets created through a single request. If the same request is re-initiated and when the same object is referred, this message appears. To avoid this message, refresh the KPI browser and select the ...