The application displays null for labels, utilities etc., if the login language is not English. Why?

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• Application displays 'null' for labels, utilities etc when the login language to ARC is not English

  Ensure that the entry of the language_name column in the 'ADMIN_LANGUAGE' table is in English. Sometimes, if the entry of this column is non-English (for e.g. in Spanish) then logging-in with Spanish will have improper label values, utilities etc.

• The Environment code filter displays 'null', though the user has access to specific environment codes. Why?

  The Environment Code mapped to the user in the table 'ADMIN_USER_ENV', and the one mapped in V_DIM_STORE against the specific STORE_CODE should be same. If not, please modify it.

• Can users with similar names login to the application?

  Yes, users with similar names can login to the application provided both the users have been assigned to a role. For example, if there are two users with the names kristiC (Full name: Kristi Coulter and Email:jocelynm@haggen.com) and kristic (Full ...

• Why KPI Drilldown, Filters, Graphs etc. do not work when application is opened within Application Server?

  If you are using Windows 2003/2008 Server edition, then the advanced pop filters in the Server Browser might not work especially. This is due to a limitation. So please access ARC from your individual local machines.

• Why can't I view the login page? Is the application not working?

  Verify the application log for any exceptions. Ensure that the tomcat service is active. If not, restart it by verifying if the services is up and running