Why do I get 'HTTP 500 Errors', when I click 'Set Alert for KPI'?

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• Why do I get 'HTTP 500 Errors', When I click any link in the control panel?

  It is due to the insufficient memory allocated to Tomcat. You can stop this by: a. Increasing maximum pool size to a prescribed limit. b. Restarting tomcat service. This is advanced configuration, please consult support team for this change.

• Cannot set alert & schedule email if daily filter is selected

  Alerts and scheduled mails cannot be set for Daily filters. The features can be used only if the TIME filter is set to any of the following: a) YTD b) QTD c) MTD d) WTD e) Last X

• Why can't I set alert and scheduled mail, when daily filter is enabled?

  Alerts and scheduled mails cannot be set for daily filters. To use Alerts and Scheduled Mails, you have to set the TIME filter to any of the following: YTD QTD MTD WTD Last X

• Why do I get errors if I drill from Year to Week level?

  This problem can occur, if the same view is used as a cross tab column. So use different dimensions for cross tab view.

• Can a non-admin user view the exception highlight set for a KPI by an admin?

  Yes, but conditions apply: 1. If a non-admin user has not set any exception highlights for a KPI, he can view the one set by admin for that particular KPI. 2. If a non-admin user has set an exception highlight for a KPI, he can view only that as it ...