Why do I get errors if I drill from Year to Week level?

• Related Articles

• Error comes when I drill from Year to Week level. Why?

  This problem can occur if the same view is used as a cross tab column. Please try using different dimensions for the cross tab view.

• If we drill down from 'Year' to 'Week' level in the KPI, it throws an exception. What could be the reason?

  If the same view is used as a cross tab column then, drill down functionality will not work. Hence use different dimension for cross tab view. Please contact ARC Support team for further clarifications.

• Why does the User level not get updated with the privileges made at the Role level?

  Any privileges updated at ROLE level will be inherited by the USER level. There is no need of doing "Re-Cache" changes while updating the role privileges. To view the updated privileges at Role level/User Level, logout and Re-login to the ...

• Why do I get 'HTTP 500 Errors', when I click 'Set Alert for KPI'?

  Increase the JVM MaxPermSize limits, according to the physical RAM. For example, -------------- - XX:MaxPermSize=512m This is advanced configuration, please consult support team for this change.

• Why do I get 'HTTP 500 Errors', When I click any link in the control panel?

  It is due to the insufficient memory allocated to Tomcat. You can stop this by: a. Increasing maximum pool size to a prescribed limit. b. Restarting tomcat service. This is advanced configuration, please consult support team for this change.