The user usage details (login count) in the Admin module doesnot get updated. Why?

• Related Articles

• Why is the User's login count under 'Usage' not getting updated?

  Ensure the property 'arc.user.trackerflag' is set to YES in the 'arc.properties' file.

• Login Count of the 'Login Usage Details by Users' Report Is Not Accurate

  Updated the login count application usage query

• Why does the User level not get updated with the privileges made at the Role level?

  Any privileges updated at ROLE level will be inherited by the USER level. There is no need of doing "Re-Cache" changes while updating the role privileges. To view the updated privileges at Role level/User Level, logout and Re-login to the ...

• Manage module doesnot work properly

  If there is no KPI in the newly created module, the module doesn't reflect in the Analyst. Therefore, add at least one KPI (assigned to a KPI Group) for the module to appear in Analyst.

• Why ARC usage module is not working...?

  Navigate to "arc.properties" file path (MA\webapps\config\) and define the below properties. For Application Usage, the properties must be defined as follows: arc.user.trakerflag = yes debug_mode = true For Usage, the properties must be defined as ...