After using the Save As KPI option, should I logout and login so that the saved KPI becomes visible?

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• Why does the KPI has invalid views after saving it using 'Save as KPI' feature?

  After creating the copy of the KPI using 'Save as KPI', the measures might not have been cached properly. You have to Re-Cache Changes from the 'Administrator Module', once the KPI is saved.

• The KPI has invalid views after saving it using 'Save as KPI' feature. How can I correct this?

  The KPI may have invalid views if the measures are not cached properly. Please try re-caching changes from the 'Administrator module' once the KPI is saved using 'Save as KPI' feature.

• Error shows "You reached maximum login sessions. Logout earlier sessions and try again". Why?

  There is a default property that allows maximum simultaneous logins for a ARC User. When you exceed this limit then, you get this message. Therefore, log-out completely from earlier sessions and then re-login

• Why am I not able to login using the newly created user?

  This problem can occur if there is no Role assigned to the newly created user. Assign a relevant Role for the user to resolve the problem.

• Why do I get the error "You reached maximum login sessions. Logout earlier sessions and try again"?

  At present, there is no feature to track the user sessions. Alternatively, if such errors are encountered, modify the LOGIN_COUNT field from the ADMIN_MST USER table in admin db to release the sessions. As a quick workaround, we can also increase the ...