Why is the KPI grid, not displaying the client-specific measure names?

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• Client-specific measure names are not showing-up in the KPI grid. What can be done to solve this?

  Add the property "-Duser.language=en" into the Tomcat service manager --> Java Options. If the Language options of the Server are set as non-English, then this property should be added in order to set the Tomcat Language as 'English'. Please remember ...

• Expression measure considers measure IDs instead of measure names and hence values appear as 0 in KPI grid. How can this be corrected?

  This problem has occurred because the measure IDs are not defined properly in the below expression measure. CASE WHEN (SUM(C3508)+SUM(C3505)+SUM(C3507)) 0 THEN ROUND((SUM(FLOAT(C3506))/(SUM(FLOAT(C3508))+SUM(FLOAT(3505))+SUM(FLOAT(3507))))*100,2) ...

• One of the column names in the KPI grid is incorrect? It is not the column Name being displayed?

  One of the possible scenarios: ------------------------------------------ All the measures must be mapped to the same db column. The measures are picked up based upon the first created measure ID.

• How to retain the measure sort order in the KPI grid?

  To retain the measure sort order in the KPI grid, set the following property in arc.properties file: arc.grid.measure.sort=no. Please note that by setting the above property, the measure sort order is retained in the KPI grid, however the export to ...

• How can I retain the measure sort order in the KPI grid?

  Alter the following property in arc.properties file to retain the measure order sort in the KPI grid. However, on setting this property, the export to excel sort order will not be retained. But, it is available in ARC 6.2 with advanced export options ...