Why is the automatic restart for application not working?

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  Verify the application log for any exceptions. Ensure that the tomcat service is active. If not, restart it by verifying if the services is up and running

• Why is the application not working when we create the aggregate table starting with VW?

  This problem can occur if you have not selected 'Re-cache changes' after doing modifications in warehouse, admin databases and datamodel. So select ' Apply/ Re-cache changes' to solve the issue.

• ARC application is not working on IE9. What can I do?

  ARC application is not yet certified to work in IE 9 browser. So there can be some issues or the application may not work while using IE 9 browser. However you can use IE 7 or IE 8 browsers to access ARC application. Alternatively you can also use ...

• How can I do the automation of service restart?

  In the Windows Scheduler, select the tomcat service and set the frequency of the date & time to restart the application automatically. Please contact Support team for further assistance

• Parameter not working fine.

  In "admin_db2_warehouse.xml", for the queryid "WWCAL14", we need to change the database name as highlighted below: SELECT (SELECT MONTH_IN_YEAR FROM DIM_DATE WHERE DATE_FLD = ?) - (SELECT MONTH_IN_YEAR FROM DIM_DATE WHERE DATE_FLD = ? ) AS MONTH_DIFF ...