Why is FINBI PROD: FINBI ARC PROD instance experiencing downtime?

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• Unable to login to ARC Instance.

  Restart the HSQL DB to resolve the Issue. Also to avoid this problem in future, it is recommended to have a scheduled re-start of tomcat at least twice a week and HSQL instances once a week. Apart from these scheduled re-starts clean-up of the usage ...

• FINBI PROD: GL KPI Income Statement and Balance Sheet is not working

  When checked for the time filter Monthly -Adj1 2010, the below query is getting executed for fetching the DATE_FLD and its corresponding DATE_KEY?s but the DATE_FLD value is ?NULL? in the table ?DIM_DATE_GREG? Query : SELECT ...

• Why does FINBI PROD: KPI YOY AR Comparison taking a very long time?

  The query has to be optimized to solve the issue. Please check the below query and optimize it to improve the performance: SELECT DIM_AR_TXN_TYPE.TXN_TYPE_CODE,DIM_AR_TXN_TYPE.TXN_TYPE_DESC,DIM_DATE_GREG.MONTH_NAME,SUM(TRANSACTION_COUNT)"C1734", ...

• ARC Instance experienced slow; how to make sure that the ARC instance parameters are already optimised?

  Attached the ARC optimization parameters list, have it verified and do the necessory changes. Note: Before doing the changes consult global support team and take the necessary help wherever required, Along with this parameters verification one more ...

• Product is visible as 'arc.product' across ARC

  All metadata labels must have equivalent display names configured as part of Localization. Cross-verify if Product has an equivalent display name. Also ensure that there are no duplicate labels defined for the same meta data in the property file ...