Why does the Scheduled Report has nothing attached?

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  You can login to the Administrator module and disable the secured PDF option.Path--Administrator-->ARC parameters-->Application config.

• Why is the Scheduled Report not displaying all stores?

  The store list displayed will vary depending upon whether you have selected the security to be applied to the report and also on the security privileges applied for the subscribed user.

• Unable to schedule a report via schedule mail. It says 'This report has already been scheduled'.

  We suggest to refresh the KPI (by re-selecting it from the KPI browser) and use 'Schedule Mail' when you subscribe the report, the second time in order to avoid the message 'This Report Has Already Been Scheduled'. The reason being, each time a ...

• I get an error message 'This report has already been scheduled'. How to solve this?

  When you schedule a report, a unique object is created through a single request. The error you received can occur, when the same request is re-initated and when the same object is referred. To avoid the error, refresh the KPI by selecting it from the ...

• The recipients donot recieve the reports scheduled through Report Burst. Why?

  The scheduled reports delivery can fail, if: a. The reports are improperly scheduled. b. There is any time out exception in the application log, the application is unable to connect with the client environment's SMTP.