When I apply wrong traffic light to any KPI, an alert is displayed at the time of adding. But after adding, when I select the KPI, warning message is displayed. What should I do?
Warning message is displayed when you apply wrong Traffic light to any KPI because the option - "‘Always save currently applied Traffic Light for the KPI" under Visual personalization->Anaytics tab is selected. To solve the Issue, un check the "Always save currently applied Traffic Light for the KPI' option present in visual personalization->Anaytics tab. Now apply wrong traffic light to the KPI, a message 'Not applicable. Please recheck' is displayed, but it will not show the warning message/alert dialog box for the KPI. However if wrong traffic light is already applied to the KPI for any user, then click on all check boxes of 'Reset defaults' utility for that KPI. Then apply wrong traffic light to the KPI, a message 'not applicable..please recheck' is displayed, but it will not show the warning message/alert Dialog box. Log out of the application and login again. The problem should be fixed.