When I add #user# to my mail formatter I get #user# in the output and not the users name. What am I doing wrong?

When I add #user# to my mail formatter I get #user# in the output and not the users name. What am I doing wrong?

a) A one-time configuration for Mailer format configured via Administrator module will be available as part of the email body that you receive reports. b) The information provided in the below pane is an additional information as part of the email body. You can also not opt for it each time. Please refer the attached doc for screen prints