What could be the reason for a user not being able to Login to BI?

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• Why am I not able to login using the newly created user?

  This problem can occur if there is no Role assigned to the newly created user. Assign a relevant Role for the user to resolve the problem.

• User is getting the error - "user does not belong to any role" when tried to login.

  One of the possible causes: --------------------------------------- There might be multiple users with the same name. If one user is not assigned under any Role whereas another user is assigned under different roles, this can happen. If the user is ...

• Why an Analyst user is not able to see the all KPIs in the Buying module?

  In the KPI Group named Vendor Performance all the KPIs are active. But as per Product functionality each KPI Group should have the entry as KPI_ID=0 in the table ADMIN_KPI_GROUP_MODULE. The vendor performance group does not have entry as KPI_ID=0 ...

• Unable to view all KPIs granted access to the User. What could be the reason?

  If there is user-level security assigned in addition to the Role security already granted, then User level security takes precedence. The security will get applied to all Users under a given Role only when nothing in specific is assigned at the User ...

• Why is the User's login count under 'Usage' not getting updated?

  Ensure the property 'arc.user.trackerflag' is set to YES in the 'arc.properties' file.