Though I created KPI definition properly, it shows 'Null Pointer Exception'. Why?

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• KPI definition created properly but still shows 'Null Pointer Exception'. What could be the reason?

  One of the possible reasons for this is hierarchy names of the particular dimension used in the KPI might be same. Also, get the KPI's meta data reviewed by the ARC Administrator. For further information, contact Product Support Team

• 'Sales Discount' KPI shows an exception as, 'Invalid KPI'. Why?

  The KPI's definition must have got altered. There will be an issue with the metadata related to the KPI like Measures/Dimensions. You can alternatively check for the KPI validity from Administrator --> KPI Management and verify ...

• The KPI is throwing an exception as 'null'. It used to work fine previously.

  There might have been a change in the data model at the backend which might have impacted the KPI configuration (measures and dimensions used). One of the possible causes is as below: When the column name is same across different/same dimension in ...

• KPI log shows the error 'java.lang.Exception: Query Execution Failed ! :Ambiguous column name'. Why?

  KPI query returns ambiguos column error, when a particular measure is present in both the Aggregate table (Example, AGG_WLY_STR_DEPT_Details) and DIM table (example, DIM_STORE). You have to change the column name in any one of the table, for the KPI ...

• The Environment code filter displays 'null', though the user has access to specific environment codes. Why?

  The Environment Code mapped to the user in the table 'ADMIN_USER_ENV', and the one mapped in V_DIM_STORE against the specific STORE_CODE should be same. If not, please modify it.