The store order is different each time Store Authorization KPI is executed. What could be the reason?

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• Store order is different each time the Store Authorization KPI is run. How can I keep the Store order constant?

  Store Authorization KPI is a manual KPI created using SQL query. In manual KPIs store order will change each time the KPI is run. There are also some other limitations in SQL KPI including this. As a workaround, publish this KPI as a auto KPI and it ...

• The 'sort' icon is not available in the KPI grid in order to sort the data. What could be the reason?

  The images must be missing from the IMAGES folder as part of the Application configuration. Ensure the required images is available in the 'IMAGES' folder as part of the configuration. Please contact ARC Support team for further assistance

• Unable to select certain store codes from Store filter. What could be the reason?

  This might be due to the duplicate store codes present in DIM_STORE. For e.g., Store code = 13. It contains two store codes (13) as active (i.e., column->active=1). Among the two, one is an old store(column->latest=0) and the other is the latest ...

• The reports scheduled earlier get executed, but displays incorrect time. Why?

  This issue can occur if the time zone set in the physical server is not proper. Example: ------------- Set the Time Zone in the Tomcat --> Java --> Java Options as 'Duser.timezone=US/Pacific'. It is the server-specific setting of the application, to ...

• Why is the TIME filter not displaying in proper order?

  If there are issues in the displaying order in filters, delete that default Time filter and add the filters as per the order. Republish the KPI. This will resolve the issue and will be reflected to all the users.