The response time of the KPI has a major delay and when tried to scroll or do anything within the data (e.g. Hide/Show columns), it produces an IE script error. How can I solve this problem?
Check for the value specified for the max_row_count property in arc.properties For e.g., If the query returns records to the tune of 1000 and this property is set as 5000 then, loading these many records in the grid will sometime make IE unresponsive, thus producing a script error. To avoid this problem, change the max_row_count property to a lesser value such as 500 in arc.properties, so that the grid loads only up to 500 records. If the limit exceeds this threshold value, the resultant output will be available for download through the link as Excel/PDF report.