The pop-up filter page does not display any filter values. At the same time, it neither prints the filter query in the log file as well.

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• The pop-up filter page does not display the filter values. The filter query is not displayed in log file too. Why?

  You may face this issue if the database is SQL Server 2008 R2. You have to use a driver class suitable for SQL Server 2005. Ensure the following for the filter values to be displayed on the filter pages: 1. Change the driver class to ...

• How do I increase the number of filter values appearing in the filter pop-up page?

  In 'arc.properties' file, set the below configuration and 'Re-cache changes for the changes to take effect': arc.filterpopup.pagination = 1000 (a suitable value)

• Why is the time displayed in the log file as well as in the exported Excel/PDF reports differ from that of the actual server time?

  The default time zone set in the Tomcat might be different from the actual time zone set in the server. In such cases, set the JAVA_OPTIONS with property to reflect the corresponding Time zone. For e.g, to set the time zone to reflect US Time, add ...

• Error in the Log file while rendering Login Page

  We have added a column 'CHARSET_TYPE' in the table 'ADMIN_LANGUAGE' and updated the column with value 'ISO-8859-'

• How to alter the sequence of filter values that appear in TIME filter?

  The sequence of the filter values can be altered by modifying the sequence from the file 'date_filters.properties'. Once the changes are made, re-cache changes for the changes to take effect.