The linked graph is not getting refreshed when I drill down on the KPI grid. How can I solve this?

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• Can you drill down in graphs that are linked to a KPI?

  By default, the graph that is linked to the KPI would have been pinned. This capability allows you to freeze a graph at its current value for future use. This means that the graph view will remain the same even if the grid data is drill down or ...

• Unable to modify a linked graph that is linked with the KPI. What could be the reason?

  The existing graphs that are created using graph publisher is linked to the KPIs and this is called as 'linked graph'. If you would like to modify these graph definitions, you can do so via Administrator module --> Graph Management.

• Can a graph be enabled after disabling it from the KPI Grid?

  When you click on the Disable Graph icon in the KPI grid, it is disabled for that session. If you need to enable the graph, re-access the application (Log-out and Login), the graph will appear along with KPI grid data.

• I clicked on the Disable Graph icon in the KPI grid and now the graph is disabled. How can I enable the graph again?

  Disable Graph utility on the KPI grid allows you to disable the graph for that session. To enable the graph, log-out of the application and then re-login to the application. The graph will be enabled.

• Client-specific measure names are not showing-up in the KPI grid. What can be done to solve this?

  Add the property "-Duser.language=en" into the Tomcat service manager --> Java Options. If the Language options of the Server are set as non-English, then this property should be added in order to set the Tomcat Language as 'English'. Please remember ...