The KPI is throwing an exception as 'null'. It used to work fine previously.

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• Though I created KPI definition properly, it shows 'Null Pointer Exception'. Why?

  Ensure that the hierarchy names are unique across the dbmodel.

• KPI definition created properly but still shows 'Null Pointer Exception'. What could be the reason?

  One of the possible reasons for this is hierarchy names of the particular dimension used in the KPI might be same. Also, get the KPI's meta data reviewed by the ARC Administrator. For further information, contact Product Support Team

• Subscribed Report not throwing up Traffic Lights and Exception Highlights

  Traffic Lights and Exception Highlights gets applied and will be retained only during the run-time and meant for analysis. Hence, these will not be shown as part of scheduled reports.

• Why is the Subscribed Report not throwing up Traffic Lights and Exception Highlights?

  As per the functionality present right now, Traffic lights and Exception Highlights gets applied and will be retained only during the run-time and will not be shown as part of scheduled reports.

• Why does the KPI working fine in Administrator module produce an Invalid error in Analyst module?

  If the definition of the KPI has undergone some changes in the data model, KPI shows the 'Invalid' message. Either a measure or a dimension associated with the KPI might have undergone a change. Here is an example of such and issue and its solution. ...