How to Delink all graphs from KPI?
To de-link existing graphs from the KPI, execute the following queries in admin DB: Query 1. - Find KPIs which has linked graphs: select * from admin_kpiviewdetail where graph_view_id is not null; Query 2. - Deletion of linked graphs from the KPIs update admin_kpiviewdetail set graph_view_id=null where graph_view_id is not null; NOTE: a. Please take a complete back-up of the admin DB before doing these changes in the admin DB b. This information is applicable for advanced ARC users. Please contact Support team for assistance before making the changes on your own
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Can you drill down in graphs that are linked to a KPI?
By default, the graph that is linked to the KPI would have been pinned. This capability allows you to freeze a graph at its current value for future use. This means that the graph view will remain the same even if the grid data is drill down or ...
The KPI when drilled-down provide results, but the graphs linked to them do not. Why?
A graph linked to a KPI is pinned in ARC 6.0 by default. In such cases, you have to modify the '?Default Pin Graph' option in Visual Personalization to '?Do not pin graph?'. Pin Graph utility allows you to freeze a graph at its current value for the ...
Why KPI Drilldown, Filters, Graphs etc. do not work when application is opened within Application Server?
If you are using Windows 2003/2008 Server edition, then the advanced pop filters in the Server Browser might not work especially. This is due to a limitation. So please access ARC from your individual local machines.
All graphs on dashboard portlet, except Dial Graphs, work properly. Why?
Ensure that the 'AngularGuage.swf' file is present under 'Tomcat\webapps\ARC\Flash\fusion' path. If not, the Dial Graphs will not show up on the dashboard portlets. Note that this is advanced configuration, please check with support team if this is ...
Graphs in dashboard portlets fails to generate results. Why?
One of the reasons could be data containing special characters Ensure that there are no special characters present in the filters applied.