How can I get the new user password information mail in Spanish language?

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• The password information sent via email when a new user is created should appear in 'Spanish' language. How can this be achieved?

  In order to receive the mail content in Spanish language, ensure that the below specified property values contain the equivalent spanish translations in the 'arc_labels_es.properties' file: a) arc.hello = (S) Hello b) arc.best.regards = (S) Best ...

• When I add #user# to my mail formatter I get #user# in the output and not the users name. What am I doing wrong?

  a) A one-time configuration for Mailer format configured via Administrator module will be available as part of the email body that you receive reports. b) The information provided in the below pane is an additional information as part of the email ...

• When connecting to LDAP for authentication, user can still login with old password. At the same time, even new password works. What can be done so that only one password works?

  The possible steps to be followed to encounter this issue are as follows: 1) Login to application 2) Change windows password 3) Logout of application 4) Login to application using old password 5) This succeeds when it should not. 6) Login to ...

• User has changed the LDAP password, but old one still works. Why?

  Follow the steps given below to resolve this issue: 1) Login to application. 2) Change the windows password. 3) Log out of application. 4) Login to application using old password. 5) Login to application using new password. 6) Restart the ...

• The user usage details (login count) in the Admin module doesnot get updated. Why?

  Please do the following: 1. In the 'arc.properties' file, situated under 'Tomcat\Webapps\ARC5.8\config', set "arc.user.trackerflag = yes." 2. Click 'Apply Changes' or 'Re-cache changes' in the ARC application for the changes to be enabled.