when a filter is applied in the excel report please make sure that appropriate 'Y' or 'N' is filtered out instead of filtering it by pack which may give the desired output.
This problem can occur if there are extra trailing white space characters in the 'Desc' field of a DIM table, the description field in filter pop up shows multiple records for the same sub category as these descriptions are showing after ...
The particular User with which you have logged-in might have been present in more than one ROLE and therefore when the User logs-in, dashboards from all the ROLES under which the User is assigned to shall appear. Whereas in 'My dashboard', the ...