Can you drill down in graphs that are linked to a KPI?

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• The KPI when drilled-down provide results, but the graphs linked to them do not. Why?

  A graph linked to a KPI is pinned in ARC 6.0 by default. In such cases, you have to modify the '?Default Pin Graph' option in Visual Personalization to '?Do not pin graph?'. Pin Graph utility allows you to freeze a graph at its current value for the ...

• The linked graph is not getting refreshed when I drill down on the KPI grid. How can I solve this?

  This problem can occur if the graph which is linked to the KPI is pinned. To solve the issue, unpin the graph. Now when you drill down on the KPI grid, the linked graph also gets refreshed. Also on the Visual Personalization available from My Bar ...

• How to Delink all graphs from KPI?

  To de-link existing graphs from the KPI, execute the following queries in admin DB: Query 1. - Find KPIs which has linked graphs: select * from admin_kpiviewdetail where graph_view_id is not null; Query 2. - Deletion of linked graphs from the KPIs ...

• Unable to modify a linked graph that is linked with the KPI. What could be the reason?

  The existing graphs that are created using graph publisher is linked to the KPIs and this is called as 'linked graph'. If you would like to modify these graph definitions, you can do so via Administrator module --> Graph Management.

• Why KPI Drilldown, Filters, Graphs etc. do not work when application is opened within Application Server?

  If you are using Windows 2003/2008 Server edition, then the advanced pop filters in the Server Browser might not work especially. This is due to a limitation. So please access ARC from your individual local machines.