Can we alter the sender's email ID to receive the reports?
Yes, we can. Search for the property 'from_mail_id' in 'arc.properties' file and replace it with the desired email account as highlighted in the attached doc. Remember to re-cache changes for the applied changes to take effect
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Need to alter the 'From' email for the reports received. By default it is from 'admin@manthansystems.com.'
Modifying the 'From' email ID in arc.properties and re-caching changes will enable you to view the altered 'From' email ID only in case of Report Subscriptions and Alerts. However, in case of Schedule Email and Export Email, the email ID of the user ...
How does 'From' ID behave in case of Report Subscriptions, Alerts, Sechedule Email and Export email?
Modifying the 'From' email ID in arc.properties and re-caching changes will enable you to view the altered 'From' email ID only in case of Report Subscriptions and Alerts. However, in case of Schedule Email and Export Email, the email ID of the user ...
I am not getting scheduled reports to my email. Why?
Please check if there is SMTP block (permission to allow emails to flow from a different domain) set for the emails. If yes, remove the block and you should get the reports in the email.
Can I use the Schedule Email feature to send reports to multiple recipients?
Yes, you can. Use a comma (,) to separate the multiple email addresses, instead of semicolon (;).
Is it possible to send reports to multiple users using 'Schedule Email' feature?
Yes, we can send reports to multiple users through "Schedule Email" feature. Ensure that the email addresses are separated using a comma(,) instead of a semicolon(;).