ARC Session Times Out when two different URLs are accessed simultaneously. Why?

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• Why does the ARC's session time out when two different URLs are accessed simultaneously?

  When two different ARC Instances residing in the same server are accessed, some specific server settings might conflict resulting in the application session timing out. Hence, it is recommended that one of the Instance is accessed using the IP ...

• A pop-up appears on logging-in to ARC and the session times out (when the pop-up is clicked) even when users are using the application.

  ARC requries Adobe flash player and its plug-ins to be installed for the dashboard portlets and the overall application to function normally. Hence, please update the server where ARC is installed with the latest Adobe flash player and plug-ins

• When I login to ARC a pop-up message appears. If I click on it, the session times out. This happens for other users also while using the application. Why?

  This problem can occur if the Adobe Flash player and its plug-ins are not installed in the system. The ARC application requires Adobe Flash player for display of dashboard portlets and the overall functioning of the application. Please update the ...

• Can I extend the session timing out automatically in ARC?

  Yes, you can extend the Timeout Condition to a required value by setting: Administrator Module --> Application Management --> arc.properties -->Session Timeout.

• How do we configure the session time in ARC?

  The following property has to be defined in arc.properties: Session Timeout = 3600 (suitable value in Milli secs)